It Started With MamaearthWe first built Retainley as an internal solution for Mamaearth. The results? Significant improvement in both conversion rate and repeat purchases.
Encouraged by the impact, we expanded it to PlixLife (on Shopify). But during implementation, we noticed something critical — existing loyalty tools on Shopify lacked the fluidity and experience that customers are used to on platforms like Swiggy, Zomato, Myntra, etc.
So we built Retainley with three core pillars:
Sleek, intuitive UI
Customers can apply or discard cashback in a single click
Smooth, app-like experience built for mobile-first users
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Machine learning algorithm identifies each customer’s most likely purchase time
Automatically triggers personalized cashback reminders at the right moment
Drives organic growth through a referral system that works like a social nudge
Built-in virality without heavy ad spend
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Engage your customers directly with personalized push notifications. Offer exclusive discounts, new arrivals, and flash sales, and see engagement rates rise by 88% compared to email marketing.
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Designed to Improve What Matters
✓ Higher Repeat Purchases
✓ Better Conversion Rates
✓ Lower CAC Through Referrals
Win-Back Customers 3 Data-Backed Flows to Revive “Ghosted” Customers We recently implemented a custom win-back strategy for a high-growth D2C brand experiencing a 25% drop-off after the first purchase. By integrating Retainley’s behavioral tracking, we identified that their “danger zone” was 45 days post-purchase. We launched a three-stage automated flow
Retainley vs. The Rest: Why Shopify Founders Need Dedicated Retention Tech In 2026, the D2C landscape has shifted from a “growth at all costs” mindset to a “profit through retention” reality. While the Shopify ecosystem is packed with basic email and SMS plugins, there is a fundamental difference between sending
Why Retention Is Winning in 2026? Across D2C, growth is shifting from aggressive acquisition to deeper retention systems.This week’s signals point to one clear trend: brands that build smarter post-purchase economics are compounding faster.In this edition, we break down the signals, and how Plix turned loyalty into a controlled, margin-safe
The Growth Teams Love Us Too
We hired Farzi engineers when we were struggling to scale at Mamaearth because website was not able to handle the traffic. Ashutosh & Gaurav first came in as consultants and stabilize our pre...
We hired Farzi engineers when we were struggling to scale at Mamaearth because website was not able to handle the traffic. Ashutosh & Gaurav first came in as consultants and stabilize our previous website so that we can run business smoothly on older stack. Within 3 months, they launched a new website which has the capability to handle at 10x traffic of previous one and with a lot more features. Soon after optimization, we were able to increase our conversion rates and hence our CAC starting going down. Running business had become much smoother and efficient. I would like to recommend Farzi engineers to growing D2C brands and look forward to working with them in future projects. Keep up the good work.
Thanks to FarziEngineer’s efforts, the client’s conversion rates have increased significantly. The team has utilized an agile approach to executing a smooth workflow. Their customer support ...
With a lot of plugins, my website was jerky and I was not able to provide a stable app-like experience on my website. I reached out to the guys at far who helped me set up my website on farz...
With a lot of plugins, my website was jerky and I was not able to provide a stable app-like experience on my website. I reached out to the guys at far who helped me set up my website on farzicom. With Farzicom the new website has an app-like look and feel and the website is not jerky. The new website within 7 days of my launch improves conversion percentage by 30%. By Page load time dropped significantly under 5 seconds. Shopify had limitations of making customisations on checkout and creating flows on the website which Farzicom had enabled.
Within a week of their engagement, the client has seen an improvement in their data transfer speed. FarziEngineer delivers quick and effective solutions and recommendations for the client’s ...
Within a week of their engagement, the client has seen an improvement in their data transfer speed. FarziEngineer delivers quick and effective solutions and recommendations for the client’s needs. Their collaborative approach and quick response time have set them up for a long-term partnership.
The client continues to receive positive feedback from its customers ever since the website was launched. FarziEngineer delivers seamless browsing and ordering for the end-users. Their team ...
The client continues to receive positive feedback from its customers ever since the website was launched. FarziEngineer delivers seamless browsing and ordering for the end-users. Their team works together with clear roles for each member. They actively listen to the client’s feedback and advice.
We primarily partner with fast-growing D2C brands looking to scale their Shopify stores. From breakout startups to established names like Mamaearth, Plixlife, and WOW Skin Science — we’ve helped build and optimize high-converting storefronts across the board.
Yes — and that’s by design. We specialize in Shopify (including Shopify Plus and headless setups) because it allows us to build fast, flexible, and conversion-optimized stores that scale with your business.
Absolutely. Whether you’re building from scratch, migrating platforms, or optimizing an existing Shopify store for performance and CRO — we can plug in at any stage of your growth journey.
We combine D2C data insights, design best practices, and tools like our own RetainleyAI to optimize customer journeys. The result? Higher AOV, more repeat purchases, and improved retention — like the 32% boost we delivered for Plix.
It depends on scope, but most projects go live in 4–6 weeks. We move fast without cutting corners — and we prioritize clarity, speed, and results every step of the way.
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