1. What kind of brands do you typically work with?

We primarily partner with fast-growing D2C brands looking to scale their Shopify stores. From breakout startups to established names like Mamaearth, Plixlife, and WOW Skin Science — we’ve helped build and optimize high-converting storefronts across the board.

2. Do you only work on Shopify?

Yes — and that’s by design. We specialize in Shopify (including Shopify Plus and headless setups) because it allows us to build fast, flexible, and conversion-optimized stores that scale with your business.

3. Can you help improve our existing store, or only build new ones?

Absolutely. Whether you’re building from scratch, migrating platforms, or optimizing an existing Shopify store for performance and CRO — we can plug in at any stage of your growth journey.

4. What’s your approach to CRO (Conversion Rate Optimization)?

We combine D2C data insights, design best practices, and tools like our own RetainleyAI to optimize customer journeys. The result? Higher AOV, more repeat purchases, and improved retention — like the 32% boost we delivered for Plix.

5. How long does a typical project take?

It depends on scope, but most projects go live in 4–6 weeks . We move fast without cutting corners — and we prioritize clarity, speed, and results every step of the way.

6. Do you offer post-launch support and maintenance?

Yes. Every build comes with a post-launch support window, and most clients stay on a maintenance retainer afterward, covering app updates, performance monitoring, and small iterations as your catalog and traffic grow.

7. What does a Shopify Plus or custom ecommerce project cost?

Pricing depends on scope. A Shopify Plus rebuild, a headless build, and ongoing CRO work are priced differently. We start every engagement with a free store audit, so you get a concrete quote based on your actual store, not a generic package.

8. Are you equipped to handle sensitive customer and payment data securely?

Yes, we’re SOC 2 Type II certified and ISO 9001:2015 certified, on top of being an official Shopify Plus Partner. Security and data-handling practices are built into how we scope and deliver every project.

9. Can you build a mobile app alongside our Shopify store?

Yes. Beyond Shopify Plus and headless builds, we design and develop fully custom D2C mobile apps for brands that want app-like experiences beyond the browser, built to work with your existing storefront, not as a bolt-on.

10. Do you only work with brands based in India?

No. While most of our team and offices are across India (Mumbai, Bangalore, Jaipur, Delhi NCR, Hyderabad), we also serve D2C brands out of our Chicago office and work with international clients remotely.

Shopify Plus & D2C Ecommerce Agency India

India's full-stack D2C & ecommerce agency.

Trusted by Fastest growing D2C brands like Mamaearth, boAt & PlixLife. We build Shopify Plus stores, headless commerce platforms, and D2C mobile apps that scale.

200+ D2C brands trusted partners

Years in D2C

40%

Avg conversion lift

4–6 wk

Avg delivery

When Mamaearth was struggling to scale, Farzi Engineers stabilised our old site, then launched a new one in 3 months built for 10x traffic. Conversions rose, CAC dropped, and the business runs far smoother. I'd recommend them to any growing D2C brand.

Abhishek Gupta

VP of Growth, Mamaearth

Our plugin-heavy site was jerky and far from app-like. Farzicom rebuilt it with a smooth, app-like feel — load times dropped under 5 seconds and conversions rose 30% within 7 days of launch. They unlocked checkout and flow customisations Shopify alone couldn't handle.

Rishubh Satiya

Co-Founder, PlixLife

Within a week of their engagement, the client has seen an improvement in their data transfer speed. FarziEngineer delivers quick and effective solutions and recommendations for the client’s needs. Their collaborative approach and quick response time have set them up for a long-term partnership.

Gaurav Verma

Founder & Director, Arve Digital

Thanks to FarziEngineer’s efforts, the client’s conversion rates have increased significantly. The team has utilized an agile approach to executing a smooth workflow. Their customer support has stood out in the partnership.

Vishal Singh

GM Marketing, Lotus

The client continues to receive positive feedback from its customers ever since the website was launched. FarziEngineer delivers seamless browsing and ordering for the end-users. Their team works together with clear roles for each member. They actively listen to the client’s feedback and advice.